Electrospinning scientist showing electrospinning CDMO services and products
EC-CLI Support — Training & Service

Training & service for your electrospinning machine

An electrospinning machine performs only as well as the team operating it and the service supporting it. VIVOLTA provides both — comprehensive training that enables your researchers to work independently, and responsive global service that maintains EC-CLI performance throughout its working life.

100+

EC-CLI systems supported worldwide

2008

Servicing electrospinning machines since

6

Continents served, incl. North America

ISO 13485

Certified organization

From Installation Onward

Support does not end at installation.

From commissioning onward, the specialists who designed the EC-CLI remain available to keep your process reproducible and your equipment running. VIVOLTA trains your team to operate the system independently, then provides direct technical support from the people who build it — without third-party intermediaries.

electrospinning machines & equipment with researcher showing versatility in nanofiber applications
On-Site Training

Comprehensive training, from basic operation to advanced features

VIVOLTA’s training programmes cover all aspects of the EC-CLI system, from basic operation to advanced features — climate-control set-up, nozzle and collector configuration, high-voltage and voltage-ramp operation, automation and data logging, and routine maintenance. Sessions are tailored to your applications, so that new and experienced users alike can operate and maintain the system effectively.

On-site commissioning

Operator training at installation

Application-focused sessions

Tailored to your fibers, forms and materials

Refresher & advanced training

As your work evolves

Standard operating procedures

Documentation for reproducible results
Electrospinning machine & equipment with researcher
The Objective

An independent in-house team, capable of day-to-day operation and maintenance without reliance on the vendor.

The practical training and theoretical knowledge transfer were thorough and insightful. From the very beginning, communication with VIVOLTA has been sincerely friendly and efficient.” — Rosslee Guess, Design Engineer, Strait Access Technologies

Global Service & Maintenance

Service and maintenance, wherever your laboratory is located

VIVOLTA’s technical team provides on-site service across North America and worldwide, supported by maintenance packages that manage preventive care on your behalf.

Installation & commissioning

VIVOLTA engineers install your system and validate climate-control accuracy on-site before handover.

Preventive maintenance

Contracts that schedule servicing before problems start, keeping reproducibility intact over years of use.

On-site & remote diagnostics

Prompt, guided resolution from the engineers who build the platform, wherever your laboratory is located.

Genuine parts & consumables

Authentic spare parts and consumables held and shipped for your specific EC-CLI configuration.

US-ready installation

A 480 VAC 3-phase power-converter kit is available for North American labs.

Direct specialist access

Our Dallas, TX commercial office and European HQ give both continents direct access — not an intermediary.

 

With you every step of the way

Support included from installation

Every EC-CLI electrospinning machine is supplied with a baseline of support, with optional packages for laboratories that require additional cover.

 

Factory commissioning
Plus operator training at installation
2-year warranty
Standard, with extended packages available
Genuine spare parts
And consumables on demand
Technical support
Application science from VIVOLTA's specialists
Extended maintenance
Optional service agreements
Ready to get started?

Discuss training and service for your EC-CLI

Tell us about your laboratory and location, and a VIVOLTA specialist will recommend the appropriate training and service package for your EC-CLI. VIVOLTA ships, installs and supports systems worldwide, including across the United States.

 

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